At Icon of the Streams, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our IPTV services, website, and mobile applications.
1. Information We Collect
We collect two types of information:
- Personal Information: This includes your name, email address, billing details, and other identifying information that you provide when signing up for our services.
- Usage Information: This includes information about how you use our services, such as your IP address, device information, and browsing history on our website or app.
2. How We Use Your Information
We use the information collected in the following ways:
- Service Delivery: To provide you with access to our IPTV services and ensure the content you’ve subscribed to is delivered effectively.
- Billing and Account Management: To manage your subscription, process payments, and communicate about your account status.
- Customer Support: To respond to your inquiries, troubleshoot problems, and improve our services.
- Personalization: To recommend content based on your viewing preferences and improve your overall experience.
- Analytics and Improvements: To analyze how our services are used so we can continuously improve them and develop new features.
- Legal Compliance: To comply with legal obligations and to prevent any illegal activity.
3. How We Protect Your Information
We use industry-standard security measures to protect your information, including:
- Data Encryption: All personal and payment information is encrypted to prevent unauthorized access.
- Secure Payment Processing: We use trusted third-party payment gateways to handle all financial transactions.
- Access Control: Only authorized personnel have access to your personal information, and all access is strictly monitored.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:
- Service Providers: With trusted third-party providers who assist in operating our services, such as payment processors and hosting services.
- Legal Obligations: When required by law or in response to legal requests, subpoenas, or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to your personal information and request corrections to any inaccurate or incomplete data.
- Deletion: You may request that we delete your personal information, subject to any legal obligations we may have.
- Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting customer support.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, track usage patterns, and deliver personalized content. You can choose to disable cookies in your browser settings, but this may affect your ability to use some features of our services.
7. Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at:
Email: [support@iconofthestreams.com]